Human-First
AI should solve a person's problem before it showcases a technology.
Most AI companies lead with the technology. The model, the benchmark, the feature list. The person with the actual problem is an afterthought, and it shows: tools get built that impress other engineers but don't fit how real people work.
We start with the person. What are they trying to get done? What's eating their hours? What part of their week do they dread? The technology is only useful insofar as it answers those questions.
Human-first also means we never celebrate replacing a person. Much of the industry treats headcount reduction as a selling point. We think that's both wrong and shortsighted. The fear that AI exists to eliminate people is real, and companies that feed that fear are burning trust the whole industry depends on. Our work helps people get more done without adding extra hours. People stay at the center. That's the point of building any of this.